Credit Card Processing Issue Resolved

Dear IPN Customers,

The outage for credit card acceptance feature has been resolved. You may now continue to process your payments with your credit. We apologize for the inconvenience. Please feel free to contact our support team if you have any questions: 877-559-7866, Monday – Friday, 7am – 5pm PST.

Thank you,

Intuit PaymentNetwork Team

Credit Card Processing Alert

Dear Customer,

Please be aware we are currently experiencing a disruption with our credit card acceptance feature. However, Bank to Bank payment processing is  fully functional.  Unfortunately we do not have an ETA on its resolution, but we are directing our resources to getting this issue resolved as soon as possible.  We apologize for any inconvenience this may have caused you. Please contact our customer support at 877-559-7866, Monday – Friday, 7am – 5pm PST if you have any additional questions.

Thanks,

Intuit PaymentNetwork Team

Phishing Attack

Please disregard phishing attack email sent from “Intuit PaymentNetwork” in regards to your payroll processing being initiated. This is a spam email sent by an unknown third party.

Follow these steps for your security:

1. Do  not click on the link in the email
2. Send a copy of the email to spoof@intuit.com
3. Do not forward the email to anyone else
4. Delete the email

If you have any additional questions please visit security.intuit.com for more information.

Phishing Attack

Intuit PaymentNetwork customers,

Earlier this week you may have received an email from LinkedIn Communication [mailto:support@intuit.com] regarding a payment from Parks LLC, Parks Heritage FCU, or a variation of that name. This is a phishing attack from an unknown third party. Please disregard this email.

Follow these steps for your security:

1. Do  not click on the link in the email
2. Send a copy of the email to spoof@intuit.com
3. Do not forward the email to anyone else
4. Delete the email

If you have any additional questions please visit security.intuit.com for more information.

Thanks,

Intuit PaymentNetwork Team

New! Mobile Payments + Custom Branding

Your customers can now pay from their smart phones

You can now create your own QR payment code. Your customers can then use this code to pay you from their mobile phones. ITS THAT EASY!

Steps for small businesses:

1) Log in to IPN and click on ‘Enable Mobile Payments’ on the left

2) A QR code will be generated that you can use by:

a) Printing on ‘Event Fliers’, ‘Marketing Banners’ or a fliers that you can paste at your retail store

b) Copying and pasting it on your printed invoices, emails, etc

Steps for your customer:

1) Download a QR Code reader on their Android or iPhone (if they do not have one already)

2) Scan your image to pay you

Extending branding capabilities to ‘eCommerce’ and ‘Payment Request’ flows + More Colors

You can now apply ‘Your’ small business brand across pay link, eCommerce and ‘Payment Request’ flows. Just click on the ‘Branding Customization’ button on the left to use this feature.

Also, you now have more colors to choose from to match your website or business style. Here is an example of what your customers will see after you customize it:

Enjoy and please provide feedback. These requirements were built on feedback we received from you.

- Your IPN team

Outbound Payments for Small Businesses: You can now PAY any of your vendors, customers or contractors using IPN

In addition to receiving payments using IPN (Accounts Receivables), you can now send payments to anyone (Accounts Payable).

As an IPN Small Business, you can send a payment to someone who doesn’t have a PaymentNetwork account (your vendor, customer, contractor, etc). It’s super easy for them to collect the funds.

To get started, log into IPN and click on “Send Payment” or “Pay Vendor” in the left nav. In the Send Payment form, type in the email address of the person you need to pay, and the amount you want to pay.

IPN will send an email to the person you’ve sent a payment to, asking them to accept the payment. This is a one-time step your vendor has to do. Thereafter all future payments are directly deposited into a bank of their choice.

Please try this service out and tell us what you think!

Your IPN team

Customers can now see your brand on Pay Links + Guest eCommerce payments

Introducing Customizable PayLinks!

You already know that you can create your own unique pay link URL to paste wherever convenient for customers, but now you can:

• Upload your own logo
• Create a slogan
• Choose a color theme

After making your branding choices the new payment page that your customers see will look like this:

In the above example the small business picked an ‘Orange’ theme and the slogan is ‘Automobile Parts’.

For those of you that don’t have pay links you can easily create one by logging in to IPN and clicking on ‘Custom Pay Link’ tab on the left.

Guest payments and credit card on eCommerce buttons!

Customers that pay you by clicking on an eCommerce button are no longer needed to sign up for an IPN account. (they can do guest payments). Also if you have credit card turned on, they can pay you via VISA or MasterCard.

For those of you that don’t have eCommerce buttons you can easily create one by logging in to IPN and clicking on ‘Ecommerce Buttons’ tab on the left.

Please check these new features out and let us know what you think.

- Your IPN team

Guest payments and credit card on Custom Pay Link

You don’t need to sign up to purchase groceries; or to dine at restaurants. Then why do you need to sign up to pay with IPN???

We are now getting rid of mandatory sign ups for those paying by custom pay links. A payor can now click on a custom pay link and initiate a guest payment. Also, if the small business has enabled credit card, a payor can initiate a credit card payment on a custom pay link.

• Screenshot of the new custom pay link payment page

• What is a custom pay link?

A custom pay link enables a small business to get paid from any channel they want (Facebook, Craigslist, etc). To create your own pay link click on the ‘Custom Pay Link’ tab on the left once you sign in to IPN.

Please provide us feedback!

Thanks,

Your IPN team

Increase payment conversion by using IPN – Getting rid of sign ups

Dear users,

We work hard at helping you get paid fast. Based on your feedback we launched the following new features:

1) Guest payments on payment requests

Customers that receive ‘Payment Requests’ sent from IPN do not need to sign up anymore to make a payment. They can do one time ‘Guest Payments’.

Signing up does gives them the benefits of doing recurring payments and saving their bank account and credit card information for future payments…. but its not mandatory anymore.

2) Pay button on payment requests

Based on your feedback we have incorporated a ‘Pay By IPN’ button on payment requests.

3) Increased focus on your small business brand

The pay page on a payment request now says ‘Pay Payment Request from Your Company Name‘ at the top.

Here are some screenshots of our new features:

• New Payment Request email that a customer receives:

• Guest payment page when a customer clicks to pay:

Please provide feedback on these features.

Happy Thanksgiving from your IPN team

Help us spread the word – Like us on Facebook

WE ARE NOW ON FACEBOOK AND TWITTER

Follow us on Twitter (@ipnteam) and check us out on Facebook (http://www.facebook.com/IntuitPaymentNetwork)

You can also tweet about us (Twitter), recommend us (Facebook) or like us (Facebook) from the IPN Home Page

Top 5 reasons for joining our fan base:

1) Give us feedback. Your feedback has helped us improve IPN (recurring payments, pay links, guest payments, etc). Now you can post your thoughts on Facebook and we will consider your suggestions

2) Get updates on latest features and releases. You can now check our ‘What’s New’ section on Facebook or read our posts/tweet to be abreast of the latest features we launch

3) The more you rave about us….the more it helps awareness. With every like, recommendation or tweet, more users find out about IPN and start using IPN. This in turn helps you get more payments through IPN

4) Find out what others are saying about us.

5) and last but not the least…”We like you”.  As our esteemed customers we would love to have you be part of our social networks