December 10, 2012 Leave a comment
Q: How long have you been working on the Intuit PaymentNetwork (IPN) team (and at Intuit)?
I’m a newcomer to the team— this is my third month working with Intuit PaymentNetwork. I love how dynamic and energetic the group is, I feel lucky to have joined such a fun bunch!
Q: What is a typical day like in your role on the Intuit PaymentNetwork team?
One thing I love about my job is the variety—there is no typical day! Some days I spend brainstorming new product ideas with a designer on my team; other times I’ll work with an engineer to discuss a particular implementation of our solution; and sometimes, I’ll test out a competitor’s product to make sure Intuit PaymentNetwork is building the best product on the market. But my favorite part of the job is talking with customers. At Intuit, we really pride ourselves on getting customer feedback so that we make delightful products that really serve our customers’ needs. Nothing is more inspiring than hearing how small business owners use IPN to help run their business, get paid faster, and make their lives easier. It’s what motivates me to come to work every day!
Q: We hear that you are the mobile guru on the Intuit PaymentNetwork team, so we have a few mobile related questions for you.
- As mobile adoption continues to grow, how have you seen it effect small businesses?
Smart phones have radically changed the way small business owners conduct business. With essentially mini-computers in their pockets, it’s now possible for a small business to be entirely mobile. I recently spoke with owner of a food truck who literally runs her business from the front seat of her truck: she communicates with her employees exclusively through text messages, manages her schedule with her mobile calendar, broadcasts her truck’s location via Twitter and Facebook, and accepts payment on-the-go with GoPayment. She could even pay her employees with her phone if she used SnapPayroll. Mobile adoption has allowed small businesses the ability to conduct business seamlessly…where-ever, whenever.
- Do you think it’s important for small businesses to use mobile devices to collect payments?
Extremely! One of a small business owner’s greatest dilemmas is getting paid on time. Relying on snail-mail to send an invoice, mail a check and then to deposit the check in the bank is a time-consuming and painful process. Why not remove all those barriers by requesting payment and getting paid through your phone?
- What is your favorite mobile device, and what apps do you like to use?
My favorite mobile device is my iPhone. As for apps, I enjoy Uber for finding a cab, Mint for tracking my spending, Spotify for listening to music, and Instragram for photo sharing.
Q: What do you like to do in your free time outside of working with the IPN team?
In my free time, I enjoy jogging outside, practicing yoga and sharing meals out with friends.